退货条件产品质量保证

In the case of changing to replace the original mattress

1. If any damage occurs to the mattress purchased by the customer Please notify the company. that you purchase as soon as possible within 7 days

1.1 In the case that the company The mattress delivered to the customer does not match the details in the order list. Customers can exercise their right to change to the same mattress model and same size. The company is happy to accept the change. and resend the correct product within 7 business days without any charge at all


1.2 In the event that the mattress is damaged or damaged due to the production or transportation process.

1.3 The mattress warranty is effective only when the damage occurs from using the mattress for sitting or sleeping. The warranty does not include damage caused by misuse such as moving, jumping, or hitting, and is valid for the duration of the warranty only.

1.4 Warranty of the Company's mattresses The Company guarantees the components within the mattress structure. except for the cover and components of the cover caused by manufacturing defects with the following details:

1.4.1 The spring or coil is damaged or broken from normal use.

1.4.2 Spring or coil sticking out or torn until it penetrates the mattress cover from normal use

1.4.3 Rubber, latex and memory foam layers The inside of the mattress was damaged. from normal use

1.5 The product must be exchanged for a product whose value is equal to or less than the product being exchanged. Based on the current price of that model of mattress. In considering the value The company reserves the right to return products. and returned in cash or any difference And there is no compensation for the difference in value by giving it as a free gift instead.
1.6 Changing the company's mattress To replace the original mattress that the customer purchased Can be changed 1 time after the customer receives the mattress within 7 days.

1.7 Special made mattresses or special size We reserve the right to change or return the product in any case

1.8 The company reserves the right to return products. and will not refund any money in any case

1.9 In the event that the customer makes a request more than 7 days according to the above conditions, the company reserves the right to change the mattress. In any case

Furthermore, satisfaction with the tight support feeling or the customer's soft type that affects the mattress It is considered a personal preference. and is not classified as a manufacturing defect.